Christine Joy C Floreno
About me
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Website Design & Management: Building and maintaining engaging, user-friendly websites.
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Social Media Marketing: Growing communities and generating leads through strategic engagement.
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Email Marketing & Automation: Crafting compelling emails and automating workflows for optimal impact.
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Content & Research: Creating engaging content, researching, and delivering insights.
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Web Graphics & Custom Images: Developing visually compelling graphics for enhanced user experience and branding.
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Video & Presentations: Producing engaging video content and creating clear, informative presentations.
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Sales & Landing Pages: Building high-converting landing pages and sales pages to maximize lead generation and sales.
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SEO & Analytics: Implementing strategic SEO and using data analytics to improve website ranking and optimize marketing.
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Automation Creation: Integrating platforms and automating processes using tools like Zapier.
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Course Creation: Setting up, building, and automating course delivery and membership.
Success is not about drowning yourself in work and endless tasks so get in touch now and I will be happy to start something big with you.
I am your solution to getting things done in less time! With more than 10 years of experience, I am here to share with you my expertise in:
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2010 - present
WORK EXPERIENCE​​
June 2011-Present​
Marketing Assistant/Content Writer/Tech VA
I currently provide various online services as I possess a diverse skillset honed through extensive online experience. This includes content creation, SEO optimization, social media marketing, WordPress website design, and email marketing campaign management. Additionally, I possess proficiency in platforms like Zapier, enabling me to seamlessly integrate applications and establish automated workflows, thereby optimizing efficiency and streamlining processes within your organization.
Apr 2011-June 2011
Chat Support Supervisor/Virtual Assistant
2010 - present
In my previous role at an online pharmaceutical company, I facilitated order fulfillment through phone and chat communication, ensuring the team consistently achieved daily sales targets. Additionally, I managed team schedules, training programs, and provided ongoing updates to optimize workflow processes and enhance overall efficiency.
Feb 2007 - Apr 2011
Quality Assurance Specialist/Inbound Supervisor
I worked as a Customer Service Representative at a BPO company servicing a US-based company, where I resolved customer inquiries regarding billing and services through phone communication. After two years, I was promoted to Quality Assurance Supervisor, overseeing agent call quality and escalated customer concerns. In this role, I also managed team schedules and collaborated closely with the production team to ensure smooth operations.
Dec 2006 – Jan 2007
English Tutor
I taught foreign students from different age groups on how to communicate in English. I handled both group classes and one-on-one tutorial in Pronunciation, Grammar, Vocabulary and Communication.
June 2002 –Nov 2006
Store Marketing Assistant
I worked in one of the premier fast food chains in the country as a Marketing Assistant responsible in delivering excellent customer service and creating sales reports to measure the implementation of various promotions.
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